wrapper.exe (when called to start tigase as a service in windows environment) uses the wrapper.conf file that is incorrectly configured. Java Classpaths are listed in the configuration file by default as follows:

@# Java Classpath (include wrapper.jar) Add class path elements as

1. needed starting from 1

wrapper.java.classpath.1=libs/wrapper.jar

wrapper.java.classpath.2=jars/tigase-server.jar

wrapper.java.classpath.3=libs/jdbc-mysql.jar

wrapper.java.classpath.4=libs/jdbc-postgresql.jar

wrapper.java.classpath.5=libs/derby.jar

wrapper.java.classpath.6=libs/tigase-utils.jar

wrapper.java.classpath.7=libs/tigase-xmltools.jar

wrapper.java.classpath.8=libs/cindy.jar

wrapper.java.classpath.9=libs/commons-logging.jar

wrapper.java.classpath.10=libs/jml-1.0b2.jar

wrapper.java.classpath.11=libs/jtds-1.2.2.jar

wrapper.java.classpath.12=libs/tigase-muc.jar

wrapper.java.classpath.13=libs/tigase-extras.jar

wrapper.java.classpath.14=libs/tigase-pubsub.jar

wrapper.java.classpath.15=libs/groovy-all-1.5.7.jar

wrapper.java.classpath.16=libs/groovy-engine.jar@

Wrapper.log returns the error

@STATUS | wrapper | 2015/08/06 17:21:41 | Launching a JVM...

INFO | jvm 1 | 2015/08/06 17:21:41 | Error: Could not find or load main class org.tanukisoftware.wrapper.WrapperSimpleApp

ERROR | wrapper | 2015/08/06 17:21:41 | JVM exited while loading the application.@

the /libs directory is not created on installation, could this be an old vestigial directory?

By editing the conf file to use the jars directory instead of libs, wrapper throws no errors and can launch Tigase using the following edits.

@wrapper.java.classpath.1=jars/wrapper.jar

wrapper.java.classpath.2=jars/tigase-server.jar

wrapper.java.library.path.1=jars@

any other edit seem inconsequential.