Todd McGuinness opened 1 decade ago
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Todd, please use our forums to request help and our assistance with your installation.
I think issue similar to yours was already discussed on our forums a few times. If the answer provided do not solve your problem, please open a new topic.
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you can't reject support when we've paid for it...
On Jan 29, 2015 12:45 PM, support@tigase.org wrote:
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If you have paid support, then please submit support request within your dedicated project area. The customer's dedicated project area is flagged with a purchased support level and list of products for which the support is purchased. This helps us avoiding confusion and provide the best possible assistance.
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I thought that's where I was submitting these... Can we please just get the
help with what we have now.
Or provide me a link to the customer portal.
Thanks
On Jan 29, 2015 12:51 PM, support@tigase.org wrote:
| Type |
Bug
|
| Priority |
Critical
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| Assignee | |
| RedmineID |
2644
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| Version |
tigase-server-5.2.3
|
Seems we are getting duplicated messages sent through xmpp to our client.
I'm enclosing both cluster nodes log files relating to a duplicated message as well as our init.properties.
This is intermittent behavior and I can't reproduce it consistently but my COO can reproduce it regularly.
Seems she has the magic touch. ;-)
12cn30_clusternode2.log 11cn30_clusternode1.log init.properties