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Wojciech Kapcia wrote:
No - there is a problem with account connectivity and there is absolutely no indication what went wrong - whether it was password, hostname, certificate or anything else leaving user hanging...
OK, most likely circle with dots means "connecting" and because of the current problem with long db response delay logging-in takes time hence long time of displaying the badge (and this probably cause other problems I've encountered).
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Badge (number) on
Morebutton was added to inform you about some issues which are related to accounts/connectivity/settings. Just to bring your attention. When you enter this tab, you can see your accounts list and each account has status icon:-
no icon - if account is disabled and will not try to connect
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error (red icon with a cross) - account is disable and will not try to connect due to server reporting an error (persistent error, ie. authentication error)
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offline (grey) - account tries to connect but is unable to connect to server (usually it means client is unable to establish TCP connection with the server)
In this state, account tries to reconnect every few seconds if the client is in the foreground.
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away (orange with dots) - TCP connection is established but XMPP stream is not ready yet (not authorized yet, awaiting resource binding, etc)
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online (green) - XMPP client is connected and XMPP stream is established and ready to send/receive stanzas
I hope this description helps. Maybe it should be part of a documentation Tigase for iOS Messenger?
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Andrzej Wójcik wrote:
- away (orange with dots) - TCP connection is established but XMPP stream is not ready yet (not authorized yet, awaiting resource binding, etc)
Thank you %andrzej.wojcik - that was it! it wasn't obvious from the icon.
I think, that the badge icon (both on "more" and particular account) is good idea, but there could be more - textual description (for example after opening the account) with the current state: "Connected/Online", "Authenticated", "Disabled" ( %kobit ?)
I hope this description helps. Maybe it should be part of a documentation Tigase for iOS Messenger?
Dan, could you include this in the iOS messenger documentation?
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Added in #6399, closing issue.
| Type |
Bug
|
| Priority |
Normal
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| Assignee | |
| RedmineID |
6034
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| Version |
Version 2.0
|
I've just run into weird issue: there was "1" in the overlay dot on "More" button which I couldn't figure out and it turned out it meant that there was a problem with connecting to one account (there was similar dot but it was so tiny that I didn't notice it had 3 tiny dots to indicate some problem)
No - there is a problem with account connectivity and there is absolutely no indication what went wrong - whether it was password, hostname, certificate or anything else leaving user hanging...