Notification number on the app icon do not go away (#51)
Artur Hefczyc opened 8 years ago

I have the Tigase iOS Messenger installed and I cannot get rid of the notification number on the icon as on the attached image:

I think it happened when I received a few spam messages and I had these spam chats on my list. I removed all the chats without opening them, so maybe this is why this app icon still have notifications number.

tigase_ios.png

  • Andrzej Wójcik (Tigase) commented 8 years ago

    %kobit I know it needs to be fixed, but just as an idea. Could you try to discard notifications from Tigase iOS Messenger and check if badge (notification number) will change?

  • Andrzej Wójcik (Tigase) commented 8 years ago

    I've found that notifications are not being discarded on the close of a chat. As a result, the badge is not updated.

    I've fixed this issue in code and it will be part of a next build. However, to fix badge on the new version, you need to discard notifications from Tigase iOS Messenger and force a restart of Tigase iOS Messenger or discard notifications and wait for a new message which will update badge.

    Few questions:

    1. Should fix be release as a new version or just small build bump? I think build bump would be better?

    2. It would be best to release it with a fix for #5648, is it ok?

  • Artur Hefczyc commented 8 years ago

    I will test it when the version is published, closing for now.

    Yes, we will publish a new small, bug fix version - 1.1 after fixing these all bug we have already found and maybe find within next 1-2 weeks.

  • Artur Hefczyc commented 8 years ago

    Andrzej Wójcik wrote:

    %kobit I know it needs to be fixed, but just as an idea. Could you try to discard notifications from Tigase iOS Messenger and check if badge (notification number) will change?

    I tried many different ways to discard the notification badge but apparently nothing works. I tried to turn notifications on/off for the app, force restart app, but the number '5' comes back. Do you have any idea how to discard the notification badge?

  • Andrzej Wójcik (Tigase) commented 8 years ago

    %kobit To discard badge, you need to dismiss notifications sent by Tigase iOS Messenger from Notifications Center and receive some new notification, ie. about a new message. This will force Messenger to update badge and after you will read this message badge will be reset 0 - will be removed.

    I know, it is not an easy thing to reset badge it in this version.

issue 1 of 1
Type
Bug
Priority
Normal
Assignee
RedmineID
5647
Version
Version 1.1
Issue Votes (0)
Watchers (0)
Reference
tigase/_clients/siskin-im#51
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