Notification number on the app icon do not go away (#51)
Artur Hefczyc opened 7 years ago

I have the Tigase iOS Messenger installed and I cannot get rid of the notification number on the icon as on the attached image:

I think it happened when I received a few spam messages and I had these spam chats on my list. I removed all the chats without opening them, so maybe this is why this app icon still have notifications number.

tigase_ios.png

Andrzej Wójcik (Tigase) commented 7 years ago

%kobit I know it needs to be fixed, but just as an idea. Could you try to discard notifications from Tigase iOS Messenger and check if badge (notification number) will change?

Andrzej Wójcik (Tigase) commented 7 years ago

I've found that notifications are not being discarded on the close of a chat. As a result, the badge is not updated.

I've fixed this issue in code and it will be part of a next build. However, to fix badge on the new version, you need to discard notifications from Tigase iOS Messenger and force a restart of Tigase iOS Messenger or discard notifications and wait for a new message which will update badge.

Few questions:

  1. Should fix be release as a new version or just small build bump? I think build bump would be better?

  2. It would be best to release it with a fix for #5648, is it ok?

Artur Hefczyc commented 7 years ago

I will test it when the version is published, closing for now.

Yes, we will publish a new small, bug fix version - 1.1 after fixing these all bug we have already found and maybe find within next 1-2 weeks.

Artur Hefczyc commented 7 years ago

Andrzej Wójcik wrote:

%kobit I know it needs to be fixed, but just as an idea. Could you try to discard notifications from Tigase iOS Messenger and check if badge (notification number) will change?

I tried many different ways to discard the notification badge but apparently nothing works. I tried to turn notifications on/off for the app, force restart app, but the number '5' comes back. Do you have any idea how to discard the notification badge?

Andrzej Wójcik (Tigase) commented 7 years ago

%kobit To discard badge, you need to dismiss notifications sent by Tigase iOS Messenger from Notifications Center and receive some new notification, ie. about a new message. This will force Messenger to update badge and after you will read this message badge will be reset 0 - will be removed.

I know, it is not an easy thing to reset badge it in this version.

issue 1 of 1
Type
Bug
Priority
Normal
Assignee
RedmineID
5647
Version
Version 1.1
Issue Votes (0)
Watchers (0)
Reference
tigase/_clients/siskin-im#51
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